9 Handy Tech Tools For Your Small Business
Technology has opened up endless opportunities for businesses to increase their productivity and streamline their operations. When we can automate some aspects of our projects, we gain back time to utilize better elsewhere. As a small business, you’ll want to take advantage of all the great tech tools out there to help you to keep on growing. For a few ideas on just which tools to try, check out some of these.
1 . Project Management Tools
Project management is a whole lot more streamlined when you use the right software. With multiple projects to allocate and different teams to debrief, tech tools such as Trello can help you to organize your projects with ease. Trello uses digital cards for each task and features tracking lists whereby individual assignments are prioritised. Trello also includes a handy voting system where staff members can disapprove of or approve of projects as required. Trello comes with a range of great features, from simple drag-and-drop editing to organization via comments and labeling systems. It’s easy to set deadline alerts and notifications, view activity logs, and can be easily accessed via mobile phone devices.
2 . Asana
Asana is another great tool that’s useful to manage tasks within your organisation. It’s organised into three different categories for ultimate ease of use. The first category is a workspace, where you can categorise your projects related to type or team. Next, there is a projects area where your tasks can be tagged and grouped as you wish. The third area is called ‘tasks’ which holds specific information like comments, notes, or due dates. Adding digital feedback and notes will save your business time as opposed to de-briefing or emailing staff.
- Email Marketing Tools
As an entrepreneur, you’ll know that online marketing is vital to the success of your business ongoing. Email marketing campaigns are best achieved and managed using the latest software and tools. It’s useful to think of an email marketing campaign as a message that you share with customers and leads via email. Mailchimp makes it easy to build your campaigns by designing the content that works for you. With Mailchimp you can choose personalised settings and automate much of the process. The initial plan is offered for free, and when your mailing list is a more extensive, you can switch to a paid plan to access more features. Now that Christmas is coming around, it’s the time for upping your marketing game. Why not offer a few festive discounts to new customers in an attempt to increase those sales.
- Social Media Software
We are all well aware of the importance that social media has in the modern business world. Growing your online presence is beneficial to improve your branding, grow your following, and, consequently- achieve more sales. Hootsuite is another useful tech tool that can be used to manage all of your social media accounts. You can schedule your posts, monitor customer comments, and view your stats. The key benefit to Hootsuite is that you can manage and organise all of your accounts in the same place. There’ll be no more hassle of remembering multiple passwords and switching between your socials. You can access Facebook, Twitter, WordPress, LinkedIn, and more- seamlessly from one platform.
Hootsuite can help you to efficiently respond to your customer service on socials as well as view your analytics data. Buffer is another option that can be used to manage your social media accounts. Buffer is particularly good for your scheduling needs. For instance, once you create a post, you can add it to your queue. Once in the queue, it will only be posted at the next available schedule time. (It’s handy so that your posts are spaced out throughout the day as opposed to all shared at one time!)
- CRM Software
CRM stands for Customer Relationship Management; the software allows you to organise and store the data associated with each of your customers. Each individual customer account would include all contact details, every interaction, and any customer preferences. It’s easier to manage customer follow-ups with all info accessible in one place. Staff don’t have to waste time de-briefing each other on customer details, as each team can view the information as and when they need to. The more detailed information that you have about a customer, the easier that you can understand their needs. Such data can help you to provide customers with a more personalised service. CRM software also allows you to automate much of your sales procedures plus create reports and emails as required.
- Time clock tools
Time clock processes are an essential part of most companies’ structure. It’s vital to keep track of all the hours that your employees have worked so that you can pay them correctly. Some great time clock and scheduling software can be a viable solution to keep your business nice and organised. Time clock software can also help you to manage and streamline your payroll process. Any problems caused by human error, banking mishaps, or misunderstood policies are greatly reduced by automating the process. Look to companies like Sling to learn more about the best time clocks.
- Accounting software
Tasks like filling in tax returns, assessing cash flow, or completing invoices, are made easier with the right accounting software. One popular piece of software to do so is QuickBooks. The software can help to follow up any late payments, figure out your taxes, and generate invoices. Quickbooks has software that is simple to use, so it’s no problem if your company doesn’t have accounting staff to guide you. What’s more, QuickBooks is automatically backed up, so you don’t need to fret about the loss of your important financial data. Accounting isn’t an easy task, and so unless your an expert, tools like this can really offer a helping hand to make things simpler.
- Communication Software
Communication and collaboration is essential to the success of any company. Whether you’re a remote operation or not, communication software can be really useful for your productivity. Many businesses like to use free tools like Slack for the purposes of communication. Slack is essentially an instant messaging platform with plenty of features to add in your files and integrate with your other workplace tools. You can use Slack for individual chats or group chats between teams, depending on your needs. It’s easier to communicate and send files than via email. You can connect your whole team in real-time with this platform. If you have employees who work from home, it’s simple to get them involved so that they don’t miss out on any key info.
- Zoom Video Conferencing
Zoom is an excellent video conferencing tool which incorporates online meetings, video conferencing solutions, and webinars too. Webinars can be a great marketing idea to improve your branding and present yourself as a thought leader within the industry. Again, Zoom is an excellent solution to incorporate remote employees or freelancers on the go. Features like Zoom’s Meeting Connector are free and easily installed. By using Zoom, you’ll access both data support and online monitoring.
When you’re making use of the latest technology online, it’s important to improve your cybersecurity. Ensure that you implement a strong multi-factor authentication policy. Systems like this can properly identify your staff members accessing the network. It can also be a wise move to have a security audit performed on your system. Such a process can be beneficial to assess where improvements could stand to be made.